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Sonoma County Gazette
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Telecommunication SURVEY of Firestorm Outages

Oct 27, 2017


It is now 2 weeks post fire, and I hope that everyone is recovering from this trauma that our county has experienced.  I know that for those who have lost homes, the re-building will take years and I am so so sorry for your loss.

During the "sunny day" outages of2014 and2015we documented the scope of the telecommunications outages. Data from those surveys were compiled with other sources (OES reports, AT&T reports, etc) into a comprehensive report which was shared widely with elected representatives, the CPUC, and even the FCC.  They were also cited incomments from CPUC commissioners (pages 8, 9, and 12) in specific proceedings, in anGAO report, and I believe had a role in the positive decision that occurred in the Rural Call Completion in December 2016. It's important to go through this process again and do our best to get data on the outages during this disaster. How widespread were the outages and what areas lost what? We have to get a grasp on that info, and since the telcoms do not share this outage information I don't know any other way to get it than to ask the residents.   Believe me, this is not something I like to do (it's a huge amount of work) but it's important to have data from which to advocate. 

Please take 5-10 minutes to complete this and THEN SHARE IT with any residents of Napa, Sonoma, or Mendocino.  The survey will be open for the month of November. 

You can share the survey in several ways:

Thanks so much.  If you find "bugs" in the survey or other issues, please contact me so that I can fix it.  

Trish Steel
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