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Sonoma County Economic Assistance Division temporary relocation


Sonoma County Economic Assistance Division TEMPORARY RELOCATION

Temporary Relocation of Economic Assistance Lobby Starts March 30

To improve the in-person client experience and increase online access to Sonoma County services, the Economic Assistance Division lobby, 2550 Paulin Dr., Santa Rosa, will be closed for renovation starting Monday, March 30, and temporarily relocated to the former Sutter Hospital Building, 3325 Chanate Road, Santa Rosa.

The lobby is due to reopen June 26 with technology advancements, such as information kiosks to help manage client flow, and computers stations that allow online scheduling and administration of in-person and phone interviews, reducing both the wait and the need to line up for help. 

Client in-person services for CalFresh, General Assistance and MediCal will be temporarily relocated to the former Sutter Hospital Building, 3325 Chanate Road, Santa Rosa. Clients who need transportation between Paulin Drive and the Chanate location may use thefree shuttle service Monday – Friday, 8 a.m. – 5 p.m. The Chanate location also offers ample free parking.

During the closure, clients are encouraged to use convenient online and phone access to check their eligibility or benefit status and amount, submit reports, apply for benefits or renew benefits:
On The Web: Benefits CalWin, (available 24/7)
By Phone: (707) 565-2715 or (877) 699-6868 (Monday – Friday, 8 a.m. – 5 p.m.)

If Internet or phone access is unavailable, clients can visit in-person at:

  • Temporary Lobby, 3325 Chanate Road (for new applications), or
  • Economic Assistance Service Center, 520 Mendocino Avenue (emergency and continuing cases only).